Let’s make this
feel a little easier.

4Mom is free to use during beta. Our launch plan is US $1 billed monthly or US $11 billed yearly. The yearly plan costs $11 in total and saves $1 compared with twelve monthly payments. Both subscriptions include the same features, with no paid feature tiers.

A US $25 one-time lifetime option is also planned for the first 500 completed lifetime purchases. It includes the same features, does not expire and has no recurring payment. Availability will be confirmed before purchase.

Purchases, checkout and billing management are not connected in this build. When subscriptions launch, monthly and yearly plans will renew automatically unless cancelled. You will be able to cancel through the provider you subscribed with; access will continue until the end of the paid period. The final local price and any tax will be shown before purchase.

Existing records will remain readable and exportable if a subscription ends, including encrypted backups. Urgent support resources remain available without unlocking or an active subscription. Cloud sync is not connected, and a subscription cannot recover a forgotten vault passphrase.

In a saved session, your records are encrypted in a vault on this device or in this browser. A different browser, browser profile, website address, or phone has its own storage. There is no connected cloud account or automatic sync.

Temporary sessions do not save records to your vault. Ending a temporary session discards its records. Keep anything you need in a saved vault or an appropriate copy before leaving.

Check that you are using the same app or website address and the passphrase you chose. 4Mom cannot reset a forgotten passphrase or decrypt a vault without it. An encrypted backup uses that passphrase too.

A “close another tab” message means this browser already has an active vault session. Finish there and lock or close that tab, then try again. Avoid clearing site storage as a troubleshooting step unless you intend to remove local data.

Use the encrypted backup option to save a .4mom file containing your saved vault records and attachments. Keep the file and its passphrase somewhere you can find again. A copied text/data export is not a full media backup.

Restore requires the matching passphrase and an empty destination vault; it does not merge into a different existing vault. If a restore is interrupted, keep the original backup file and retry with that same file. Check your restored records before discarding any copy.

Allow access for the app or site when your device asks. You can review permission settings in your device or browser. If a photo cannot be opened, try a JPEG or PNG copy. Recordings are limited to five minutes.

Features vary by browser and device. You can still write a text note if recording or camera capture is unavailable. After capture, save the entry and check that the attachment appears.

A compatible messaging or email app must be available. Some browsers do not pass the message body through. Use Copy message, then paste it into your preferred app. You can also enter a person’s details manually if the contact picker is unavailable.

Check the recipient and text before sending. Opening a composer does not confirm that a message was sent or delivered. Nothing is sent automatically.

Keep the editor open and look for its error message. Check any required fields, then retry. A saved appointment is your own record; it does not book a visit, change your provider’s schedule, or send a reminder.

If saving continues to fail, describe the technical issue to your beta inviter without including the private text. Don’t clear your storage to try to fix a save error.

Select Export PDF for the record and review the notice. Export creates a readable copy outside your encrypted vault. Choose a destination you trust, and handle that copy as private health information.

PDFs and other health-record attachments are not automatically added to your doctor-note message. 4Mom stores documents you select; it does not interpret their results.

You can delete individual records or use the clear-data action in Preferences & privacy. That action removes the app’s personal records and attachments but keeps the vault passphrase configuration. Your device or browser settings can remove all app/site storage.

Copies elsewhere, including sent messages, imported originals, exported files and backups, remain until you remove them separately. Read the privacy notice for more detail.